Yes. Creating an account is quick and straightforward, and it gives you access to a dedicated client panel where you can place orders, track their status, make payments, and even contact us directly via live chat-ensuring fast and easy communication at any time.

We select carriers individually depending on destination, size, and restrictions. This may include FedEx, DHL, GLS, DPD, or private carriers.

Delivery times vary by destination and carrier. Typical transit times are provided in the quotation before shipment.

Yes! If you can’t find a product, let us know - we’ll source it for you.

Yes! We offer a repackaging service to optimize the size and weight of your shipment, helping you save on international shipping costs. If an item has excessive packaging, we can remove or consolidate it while ensuring proper protection. Just let us know your preferences when placing an order.

Insurance depends on the declared value of the goods. You can choose the insurance amount during the quotation stage.

We handle communication with the carrier and manage the claim process on your behalf. Resolution timelines depend on the carrier.

Changes are possible depending on the shipment stage. Once a product is purchased or shipped, limitations may apply.

We ship to most countries; however, some destinations are excluded due to sanctions, carrier restrictions, or customs regulations.

Costs depend on the product’s value, size, weight, destination, insurance, and payment method. Every shipment is quoted individually in order to select the most cost-effective and, at the same time, the safest possible shipping method.

Our service covers the entire process: product purchase (optional), receiving the item in Poland, inspection, secure packaging, and international delivery to your door.

Yes. If you have payment issues, cannot create an account, or prefer us to handle the purchase, we can buy the product for you after approval.

Yes. We verify the item upon arrival, check its condition, and can provide photos or videos before shipment.

We ship only to door addresses. Parcel lockers are not supported under our current carrier agreements.

We offer several convenient payment options to suit our clients’ preferences. You can pay using PayPal or Revolut, as well as with standard card payments such as Visa and Mastercard. We also support Apple Pay. The available payment methods will be confirmed during the quotation process to ensure the most convenient option for you.

Yes. We monitor and collect shipments throughout the weekend to ensure they reach our warehouse without delay.

Yes. We support B2B cooperation and issue VAT invoices for all services.

Yes. We can receive returned goods, store them, consolidate them, and ship them back in bulk.

No, the client is responsible for verifying the requirements with local authorities.

Yes! We can provide additional certificates if required. Please contact us in advance, as processing times and additional fees may apply.

We have been operating since 2025, backed by industry experience and strong supplier relationships.

Yes. We offer flexible storage and consolidation based on agreed thresholds.

Yes. We provide a Pickup Service for both parcels and palletized freight.

Courier shipping, pallet transport, and private carrier freight - depending on shipment size and urgency.

Yes, including palletized goods and large items, subject to carrier availability.

Insurance is calculated based on declared value and shipment type and can be adjusted to your needs.

Yes. Storage terms are agreed individually depending on volume and duration.

Yes. Tracking information is provided for every shipment, and we remain in contact until delivery.

We manage the claim and communication process, but refund timelines depend on the carrier.

Yes. Our service is designed to scale with your business needs.

No. We handle both low-volume and high-volume operations, from single cartons to palletized freight.